Privacy Policy
How Ergon Builders collects, uses, and protects your personal information
Last Updated: January 15, 2026 | Effective Date: January 15, 2026
1. Information We Collect
Ergon Builders LLC ("Company," "we," "us," or "our") collects information to provide and improve our construction services. We collect information in the following ways:
**Information You Provide Directly:** • Contact information (name, email, phone number, mailing address) • Project details and specifications you share with us • Property information for construction projects • Financial information for billing and payment processing • Communication records (emails, phone calls, meeting notes) • Feedback, reviews, and survey responses • Employment application materials
**Information Collected Automatically:** • Device and browser information (IP address, browser type, operating system) • Website usage data (pages visited, time spent, click patterns) • Referral sources (how you found our website) • Cookies and similar tracking technologies • Geolocation data (with your consent)
**Information from Third Parties:** • Credit and background check information (with your consent) • Property records and permit information • Referrals from partners and past clients • Social media profile information (if you connect accounts)
2. How We Use Your Information
We use the information we collect for the following purposes:
**Providing Construction Services:** • Preparing project proposals and estimates • Managing construction projects and timelines • Communicating about project progress and updates • Processing payments and financial transactions • Coordinating with subcontractors and suppliers • Obtaining necessary permits and approvals
**Business Operations:** • Responding to inquiries and providing customer support • Scheduling consultations and site visits • Managing contracts and legal documentation • Maintaining warranty and service records • Internal record keeping and business analytics
**Marketing and Communications:** • Sending project updates and company newsletters (with consent) • Providing information about new services • Conducting satisfaction surveys • Sharing portfolio updates and case studies
**Legal and Safety:** • Complying with legal obligations • Enforcing our terms and contracts • Protecting against fraud and security threats • Maintaining workplace safety records
3. Information Sharing and Disclosure
We do not sell your personal information. We share information only in the following circumstances:
**Service Providers:** We share information with trusted third parties who assist in our operations: • Subcontractors and trade partners working on your project • Payment processors and financial institutions • Software and technology providers • Marketing and analytics services • Legal and accounting professionals
**Business Requirements:** • With your architects, designers, or other professionals you designate • With permit offices and regulatory authorities as required • With insurance providers for claims processing • With title companies for construction financing
**Legal Obligations:** • When required by law, subpoena, or court order • To protect our rights, property, or safety • To investigate potential violations of our terms • In connection with legal proceedings
**Business Transfers:** If Ergon Builders is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
**With Your Consent:** We may share information in other circumstances with your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
**Technical Safeguards:** • SSL/TLS encryption for all data transmission • Encrypted storage of sensitive information • Regular security assessments and penetration testing • Firewall and intrusion detection systems • Secure access controls and authentication • Regular software updates and patch management
**Organizational Safeguards:** • Employee training on data protection • Access limited to authorized personnel only • Confidentiality agreements with employees and contractors • Secure document handling and disposal procedures • Incident response and breach notification procedures
**Third-Party Security:** We require our service providers to maintain appropriate security measures and only share data necessary for their specific services.
**Data Retention:** We retain personal information for as long as necessary to: • Fulfill the purposes described in this policy • Comply with legal and regulatory requirements • Resolve disputes and enforce agreements • Maintain warranty and service records
Construction project records are typically retained for 10+ years due to warranty and legal requirements.
**Security Limitations:** While we implement strong security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
6. Your Rights and Choices
**Your Privacy Rights:** Depending on your location, you may have the following rights:
*Access:* Request a copy of the personal information we hold about you.
*Correction:* Request correction of inaccurate or incomplete information.
*Deletion:* Request deletion of your personal information, subject to legal retention requirements.
*Portability:* Request your data in a portable, machine-readable format.
*Opt-Out:* Opt out of marketing communications at any time.
*Restriction:* Request that we limit how we use your data.
*Objection:* Object to certain types of processing.
**California Residents (CCPA/CPRA):** California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act: • Right to know what personal information is collected • Right to know whether personal information is sold or disclosed • Right to say no to the sale of personal information (we do not sell data) • Right to equal service and price (no discrimination for exercising rights) • Right to correct inaccurate personal information • Right to limit use of sensitive personal information
To exercise CCPA rights, contact us at ZV@ErgonBuilders.com or call (203) 890-0385.
**European Residents (GDPR):** If you are in the European Economic Area, you have rights under the General Data Protection Regulation including the right to lodge a complaint with a supervisory authority.
**Exercising Your Rights:** To exercise any of these rights, contact us using the information in Section 9. We will respond within 30 days (or 45 days for complex requests with notice).
7. Children's Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children.
**Age Restrictions:** • Our website is intended for adults 18 and older • Construction contracts require parties to be of legal age • We do not market to or collect data from minors
**Parental Rights:** If you believe we have inadvertently collected information from a child under 18, please contact us immediately. We will take steps to delete such information promptly.
**Educational Content:** If we create any educational content that might be accessed by minors, we will implement appropriate privacy protections and parental consent mechanisms.
8. Changes to This Policy
**Policy Updates:** We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.
**Notification of Changes:** When we make material changes to this policy: • We will update the "Last Updated" date at the top of this page • We will post a notice on our website homepage • For significant changes, we may notify you by email
**Review Recommendations:** We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
**Continued Use:** Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
**Previous Versions:** Previous versions of this Privacy Policy are available upon request.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
**Ergon Builders LLC** Privacy Inquiries 750 East Main Street Stamford, CT 06902
**Email:** ZV@ErgonBuilders.com **Phone:** (203) 890-0385 **Hours:** Monday - Friday, 8:00 AM - 6:00 PM ET
**Response Time:** We aim to respond to all privacy inquiries within 5 business days. Complex requests may require additional time, and we will keep you informed of our progress.
**Complaints:** If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
**Data Protection Contact:** For data protection matters, you may also contact our designated privacy officer at the address above.
Privacy Questions or Requests?
We take your privacy seriously. If you have questions about our privacy practices or want to exercise your rights, we're here to help.